salonconsultant

really retailing

Yes we retail, or yes we REALLY retail.... that is the question!
This subject has been the talk of our industry for years.... yet for many salons (There are ALWAYS exceptions!) getting their retail sales to 10% of their salon turnover is still mission impossible! The good news is that getting to 15-25% is a lot easier than you think!

The Really Retailing concept is about 3 things - attitude, reasons to buy and retail environment.

• Do all the salon team have the right attitude towards the customer using the right product ?
• Do we give the customer regular and exciting reasons to buy the products?
• Do we have a retail environment that really works for the customer?

The Really Retailing concept has been tried and tested successfully by many salons in Europe.
Salon Consultant has worked with open-minded salon owners, who have invested in their staff, their retail offerings and their retail environment to enable their success !

The Really Retailing concept will work in any type of salon; 2 operator or 10, high street or village location, single brand or multi brand, there are no limitations on enabling your success!

A partnership with Salon Consultant and the Really Retailing concept, will allow you to focus on retail success, without any hassle! Salon Consultant will run the whole cocept for you from as little as £59.00/month over a 2 year period!

The Really Retailing concept is the cornerstone of our business, we want to talk to ALL salon owners about the Really Retailing concept .We invite you to let us help you “enable your retail success”!

super service

Having a well designed and merchandised retail area alone, is not enough! The invisible part of achieving increased retail sales comes from delivering Super Service and communicating, the so called
WOW FACTOR!!!

The Super Service concept takes you and your staff through every step of delivering the WOW FACTOR to your customers every time they visit the salon, and guarantees that they go home with the right product, as well as looking and feeling a million dollars.
The Super Service concept is a hi-energy and full-on look at how we currently serve and communicate with our customers in the salon.
The Super Service concept will shock and inspire (in that order) you and your salon team!
What works, what does not work when dealing with customers!
It’s the small things that matter!
The Super Service concept gives you all the tools,
(6 Point Service Path, Body Language Tips, Role Plays and Happiness), for you to develop a customer led service and communication policy.

Don’t worry! Be happy!